SPS Add-ons Suite

Extend IBM Verify Beyond Out-of-the-Box

SPS builds proprietary add-ons that layer on top of your existing IBM ISIM, ISAM, or IBM Verify SaaS deployment — adding self-service mobile capabilities, deep analytics dashboards, and AI-powered agents that transform how your users, helpdesk, and admins interact with identity.

Works with
IBM Verify SaaS IBM ISIM (On-Prem) IBM ISAM (On-Prem) IBM Security Directory
MYID Self Verify

The Identity Self-Service App Your Users Actually Want to Use

MYID Self Verify is a mobile-first self-service identity platform built on top of IBM Verify and ISIM/ISAM. It gives your users the power to manage their own identity — without ever calling the helpdesk.

Available at myidselfverify.com, MYID Self Verify is designed for enterprise environments and deployed alongside your existing IBM identity infrastructure with minimal integration effort.

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Self-Service Password Reset

Users reset their own AD/LDAP passwords securely from their mobile device — no helpdesk, no wait time, no friction.

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AD Account Unlock

Locked out? Users unlock their own Active Directory accounts in seconds. A task that consumes 15% of helpdesk capacity — eliminated.

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Self-Service Incident Response

The industry's first self-service security incident response capability. Users can trigger, escalate, and resolve identity-related security events — guided by the app, supervised by the SOC.

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Account Management Portal

View active sessions, enrolled MFA devices, group memberships, and recent access events — all in one clean mobile interface.

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MYID Self Verify
Identity Self-Service Platform
Reset Password
Unlock AD Account
Self-Service Incident Response
MFA Device Management
Active Session Review
Access Event History
myidselfverify.com
Groundbreaking Self-Service
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Mobile-First Design

Built for the modern workforce — a clean, intuitive mobile experience that drives adoption. Not a legacy web form wrapped in a mobile shell.

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Groundbreaking Incident Response

No other IAM platform offers user-initiated self-service incident response. Users guide their own security events — admins stay in control, intervention is reserved for exceptions.

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Works With Your Existing Deployment

MYID Self Verify integrates with IBM Verify SaaS, IBM ISIM, and IBM ISAM. No rip-and-replace — it extends what you already have.

Analytics Dashboards

Visibility You've Never Had Into Your IBM Identity Platform

IBM Verify and ISIM/ISAM are powerful platforms — but their out-of-the-box reporting often leaves security teams, IT managers, and executives without the operational insight they need.

SPS's analytics dashboard suite connects directly to your IBM identity platform and surfaces usage patterns, security posture metrics, compliance data, and user adoption insights — in real time, in beautiful, actionable dashboards.

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Security Posture Dashboard

Authentication success/failure rates, MFA coverage gaps, risky sign-in patterns, and locked account trends — all at a glance.

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User & Access Analytics

Active user populations, dormant accounts, provisioning latency, and role assignment distribution across your directory.

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Compliance & Audit Reports

Automated evidence packages for GDPR, SOX, HIPAA, and SBP requirements — always current, always audit-ready.

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Adoption & ROI Metrics

Self-service adoption rates, helpdesk ticket deflection, password reset volumes, and SSO utilization — prove the value of your IAM investment.

IBM Verify — Security Overview
LIVE
37.2K
Active Users
100%
MFA Coverage
36
Apps on SSO
Authentication Volume — Last 7 Days
Self-Service Adoption
80%
Ticket Deflection
75%
AI Agents

Three AI Agents. Every IAM Stakeholder Covered.

SPS's AI agent suite delivers purpose-built automation for the three core roles that interact with your IBM identity platform — administrators, helpdesk operators, and end users.

For Administrators
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IAM Admin Agent
Agentic IBM Verify operations for identity architects and admins
Natural language queries across IBM Verify user data, policies, and audit logs
Automated bulk provisioning and de-provisioning operations
Policy anomaly detection and remediation suggestions
Scheduled compliance report generation and distribution
Dormant account identification and lifecycle cleanup
Role mining and entitlement rationalization
For Helpdesk Operators
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MYID Autopilot
AI-powered ticket resolution for IAM helpdesk teams
Instant MTTR — mean time to resolve drops to seconds for routine identity incidents
Human-in-the-loop or fully autonomous auto-password reset
Automated account unlock with risk-based validation
SOC workload reduction through pre-classified ticket triage
Lateral movement prevention via automated account controls
Natural language user lookup and account diagnostics
For End Users
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Self-Service Identity Assistant
Conversational identity self-service for every employee
Conversational password reset — "reset my password" triggers guided secure flow
Account unlock via natural language or mobile push notification
MFA device enrollment and management guidance
Access request initiation and status tracking
Security incident self-reporting with guided response steps
Explain recent authentication alerts in plain language
As seen in the Askari Bank case study

MYID Autopilot — Proven in Production

MYID Autopilot — our helpdesk AI agent — was deployed at Askari Bank as part of their IBM Verify implementation, delivering mean time to resolve in seconds and materially reducing SOC workload. It's battle-tested at enterprise scale in a regulated financial services environment.

Read Askari Case Study Request Demo
Deployment

Add-ons Deploy Alongside Your Existing IBM Platform

No rip-and-replace. No migration required. SPS Add-ons are designed as an overlay layer — they connect to your IBM ISIM, ISAM, or Verify SaaS environment via standard APIs and begin delivering value immediately.

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Standard API Integration

Connects to IBM Verify REST APIs and ISIM/ISAM adapter framework. No custom development required on your end.

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Rapid Time-to-Value

Typical deployment timeline is days to weeks — not months. SPS handles the integration and configuration entirely.

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Continuously Updated

SPS maintains and updates all add-ons. You always have the latest capabilities without any internal development effort.

SPS Add-ons Stack

smartphone MYID Self Verify App
bar_chart Analytics Dashboards
smart_toy AI Agents (Admin / Helpdesk / User)
verified_user IBM Verify SaaS / ISIM / ISAM

Unlock the full potential of IBM Verify

Book a demo of MYID Self Verify, the analytics dashboards, or the AI agent suite. See exactly how they work with your environment.